IOS no keyboard when trying to search

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

IOS no keyboard when trying to search

Postby scurrie » Mon Jan 13, 2020 11:16 pm

I think this happens after I am logged off after 8hours...
Bring up Lastpass
Prompted to enter master password
Enter master password
Prompted for 2FA pin
Bounce to Google Authenticator, copy pin
Bounce back to Lastpass and paste pin
Lastpass shows vault
Tap in the search field
No keyboard appears!
Close Lastpass
Reopen Lastpass
Authenticate with Touch ID
At vault, tap in search field
Keyboard now appears.

This is really annoying, I think it started with IOS 13.

IOS 13.3
iPhone 8

-Scott
scurrie
 
Posts: 1
Joined: Mon Jan 13, 2020 10:59 pm

Re: IOS no keyboard when trying to search

Postby james849 » Sun Jan 19, 2020 8:36 pm

I have this exact problem, but nothing I do will restore the keyboard.
james849
 
Posts: 2
Joined: Wed Sep 10, 2014 8:00 am

ios search has no keyboard

Postby james849 » Sun Jan 19, 2020 8:45 pm

In iOS, there's no way to type into the search bar. No keyboard shows up. I have a screenshot I posted on reddit about it https://www.reddit.com/r/Lastpass/comments/eqyc00/ios_app_url_search_is_broken_no_keyboard/.

As a workaround, you can type into another app and use copy/paste, but it's a bit of a pain.

Thanks.
james849
 
Posts: 2
Joined: Wed Sep 10, 2014 8:00 am

Re: IOS no keyboard when trying to search

Postby dixmix » Thu Jan 23, 2020 10:08 am

I am experiencing the same problem with an iPhone 6s+. No keyboard appears when trying to edit or enter data. I thought it was my phone but this only happens in LastPass. Very concerning when I have no access and others are waiting for me to provide info...not to mention I have no access to my own sensitive data that is stored NO WHERE ELSE. I do believe it is ios13 related although I have no such problem on my iPad.
dixmix
 
Posts: 1
Joined: Thu Jan 23, 2020 10:01 am

Re: IOS no keyboard when trying to search

Postby EvalUser » Wed Mar 04, 2020 11:24 am

There is no keyboard when entering data or trying to edit data on my iPhone! I am using iOS 13.3.1.
I am evaluating KeyPass for my company, and this issue will eliminate KeyPass from consideration!
EvalUser
 
Posts: 1
Joined: Wed Mar 04, 2020 11:20 am

Re: IOS no keyboard when trying to search

Postby sirhomer » Thu Mar 05, 2020 9:52 am

I have the same problem as of today (5 march 2020)
sirhomer
 
Posts: 1
Joined: Thu Mar 05, 2020 9:52 am

Re: IOS no keyboard when trying to search

Postby V6yCRnz8 » Mon Jun 29, 2020 8:32 am

I have the same problem and have had it for quite some time (thinking back, probably into 2019). I can't believe LastPass has not noticed this yet and hasn't fixed it. Seriously considering a different product. LastPass, this is ridiculous! Please fix this small issue!
V6yCRnz8
 
Posts: 1
Joined: Mon Jun 29, 2020 8:30 am


Return to General Support & Troubleshooting

Who is online

Users browsing this forum: tvdv1900 and 43 guests