Incorrect Login to USAA

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Incorrect Login to USAA

Postby aporter145976 » Mon Aug 19, 2019 8:39 pm

When I bring up the USAA.com logon page (www.usaa.com/inet/ent_logon/Logon) and let the LastPass plugin fill in the username and password, pressing 'Log On' button generates an error. When I manually copy the password from my card in my LastPass vault, then press the 'Log On' button, the logon succeeds. This failure is also repeated if I try to launch from my password vault.

I don't understand why the autofill doesn't work buy my manual copy from the clipboard does. I'm using Firefox 68.0.2 but I also get this behavior from Chrome. I've been experiencing this for a year now.

Alan
aporter145976
 
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Joined: Mon Aug 19, 2019 6:28 pm

Re: Incorrect Login to USAA

Postby NewPrevLastPassUsr » Fri Jan 03, 2020 10:58 am

I just ran into this same problem and think I solved it. It has to do with the URL that is saved with the USAA entry in the LastPass vault.

To solve it:

- Log out of USAA and close that browser window.
- In a new browser tab or window, enter usaa.com
- Click on log in, in the upper right corner
- Your URL should now be something like: https://www.usaa.com/inet/ent_logon/Logon
- In the USAA entry in the LastPass vault, paste that URL as the URL at the top of the entry and save.
- Now you should be able to use autofill, at least when starting from a clean new window.
NewPrevLastPassUsr
 
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Joined: Fri Jan 03, 2020 10:53 am


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