"One moment... LastPass is updating"

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Re: "One moment... LastPass is updating"

Postby Ytof » Fri Oct 04, 2019 3:54 pm

Bex Wrote:Please submit a ticket to have our team refresh your account, so you can attempt the update successfully again.

The support doesn't respond. I mean I received an automatic response about creating a ticket, and that’s it. Maybe because of my free plan... And the issue still exists.
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Re: "One moment... LastPass is updating"

Postby michel5111 » Sat Oct 05, 2019 9:26 am

Same here with Firefox on 2 different pc.
Took about 2 min. to complete on Chrome.
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Re: "One moment... LastPass is updating"

Postby jpenny84 » Sat Oct 05, 2019 10:05 am

Ytof Wrote:
Bex Wrote:Please submit a ticket to have our team refresh your account, so you can attempt the update successfully again.

The support doesn't respond. I mean I received an automatic response about creating a ticket, and that’s it. Maybe because of my free plan... And the issue still exists.


Have you checked the status of the ticket using the link at the top their support page?

https://support.logmeininc.com/lastpass
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Re: "One moment... LastPass is updating"

Postby AtomicRooster » Tue Oct 08, 2019 8:09 pm

I sent a request. Oddly, now when I try to update, it keeps making copies of my address, so I have a couple of dozen instances of my name and address.
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Re: "One moment... LastPass is updating"

Postby AtomicRooster » Fri Oct 11, 2019 4:03 am

How long is the turn around on resetting my account?
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Re: "One moment... LastPass is updating"

Postby AtomicRooster » Mon Oct 14, 2019 6:22 pm

Found it! I turned off all anti-tracking setting and extensions I had one and it flew right through! I suspect the one that was the issue was under Firefox's privacy options.
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Re: "One moment... LastPass is updating"

Postby yayeburusskih129 » Tue Oct 15, 2019 4:35 am

AtomicRooster Wrote:Found it! I turned off all anti-tracking setting and extensions I had one and it flew right through! I suspect the one that was the issue was under Firefox's privacy options.

Didn't help me.
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Re: "One moment... LastPass is updating"

Postby Serbul1 » Thu Oct 17, 2019 4:28 pm

In my case it was related to non-ASCII / non-latin Secure Notes, just like in
viewtopic.php?f=12&t=338545&start=10#p1152285
the only difference I didn't delete all the notes, but only the duplicated.
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Re: "One moment... LastPass is updating"

Postby totsamiyshigaev561 » Thu Jan 02, 2020 11:51 pm

The same issue here Version: 4.39
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Re: "One moment... LastPass is updating"

Postby maxnovikoff » Fri Jan 03, 2020 10:47 am

"One moment... LastPass is updating" - это бесполезное сообщение сегодня меня уже ушатало! Не найдя нигде решения я уже хотел было снести его к ..ям, но... что я сделал? - переключил Хром на английский язык. Далее - Open my vault . И войдя в мой ваулт)) нажал Update. Увидел, собственно ту же картину - "One moment... LastPass is updating". Ну да ладно. Удалил все Notes. Так, просто что-то нашло на меня. Собственно и всё) Переключил браузер обратно на русский, перезагрузил и... факин вуаля! Ха! Всё получилось! Я хренов гений! Может кому-то тоже поможет. Простите за корявый русский) Английский еще хуже знаю)
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