"One moment... LastPass is updating"

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"One moment... LastPass is updating"

Postby pclt » Thu Aug 15, 2019 11:15 am

"One moment... LastPass is updating" is the message I have in Mozilla Firefox. I try to update about once a day, and every time I get this message. It has been updating for over 3 hours today!! I am using: 68.0.1 (64-bit) of Firefox Quantum. Is there a fix? Thanks.
pclt
 
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Re: "One moment... LastPass is updating"

Postby AtomicRooster » Fri Aug 16, 2019 7:25 pm

I am seeing this also. MacOS 10.14.6, Firefox 68.0.2. It just spins and spins. If I try to reload the page, it reloads, but then says "An error occurred while attempting to contact the server. Please check your Internet connection."

I turned off all privacy and web security stuff.
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Re: "One moment... LastPass is updating"

Postby matthew400 » Fri Aug 16, 2019 10:36 pm

same issue for me, a response would be nice.... Starting to hate this password manager
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Re: "One moment... LastPass is updating"

Postby alextu » Sat Aug 17, 2019 5:37 am

+1 on my chromium-browser 76.0.3809.100-0ubuntu0.18.04.1 on Ubuntu bionic.
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Re: "One moment... LastPass is updating"

Postby ebrahim » Thu Aug 22, 2019 5:38 am

Same here on Firefox on Windows 10.
Just now, I :
1. uninstalled the addon,
2. closed firefox.
3. restarted firefox
4. added lastpass extension to firefox

still the same issue ( prompt to upate and then clicked 'update' - getting lastpass updating , one moment please for many minutes before i closed it. )

about lastpass returns :

LastPass Chrome Toolbar
Version: 4.31.2
Built: Tue Aug 13 2019 23:00:31 GMT+0200 (CEST)
Binary Component: false
Copyright 2008-2019 LastPass. All Rights Reserved.
Portions of this software were licensed from third parties as described at: https://lastpass.com/docs/licenses.php

Click here to view the LastPass User Manual
ebrahim
 
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Re: "One moment... LastPass is updating"

Postby pclt » Thu Aug 22, 2019 6:15 pm

Below is what was posted by LP on August 9:


Re: chrome ext: "Lastpass is updating" never completes

Postby balazsLP » Fri Aug 09, 2019 7:09 am
Dear All, we at LastPass are sorry this for this experience. This is a known issue and we are working on the fix. We are going to roll it out with the next software update. Best Regards.

balazsLP

Posts: 2
Joined: Thu Jun 20, 2019 9:15 am
pclt
 
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Re: "One moment... LastPass is updating"

Postby AtomicRooster » Wed Sep 18, 2019 8:47 pm

As of version 4.33.4.2 this is still happening.
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Re: "One moment... LastPass is updating"

Postby stbobr » Sun Sep 29, 2019 5:18 pm

The same issue here Version: 4.33.5
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Re: "One moment... LastPass is updating"

Postby Nix » Tue Oct 01, 2019 3:12 am

Code: Select All Code
One Moment... LastPass is updating


I used my Firefox, updated LastPass through the official extension https://lastpass.com/misc_download2.php - https://lastpass.com/lastpassffx/xpi.php

After the update in Firefox, LastPass has worked in Google Chrome automatically. I'm sorry, because my English.
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Re: "One moment... LastPass is updating"

Postby Bex » Tue Oct 01, 2019 3:45 pm

Hi,

For users who are experiencing this issue and the workaround provided from the user, "Nix" does not work. Please submit a ticket to have our team refresh your account, so you can attempt the update successfully again.

Support Ticket - https://support.logmeininc.com/lastpass ... s-lp010121

-Bex
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