LastPass Unable to Contact the Server

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

LastPass Unable to Contact the Server

Postby doubledave78 » Tue Aug 13, 2019 9:03 am

I keep getting an error with the Chrome browser extension that LastPass couldn't contact the server and I'm now in offline mode. I have restarted Chrome a few times. I've logged into the LastPass site to force the extension to log in. I keep getting the error - sometimes immediately, sometimes after a minute or two. Others in my office who use LastPass aren't having trouble. Anyone know what's going on?
doubledave78
 
Posts: 6
Joined: Fri Jan 24, 2014 10:50 am

Re: LastPass Unable to Contact the Server

Postby doubledave78 » Tue Aug 13, 2019 12:31 pm

It also doesn't work with the Firefox extension, apparently. So there is something odd going on....
doubledave78
 
Posts: 6
Joined: Fri Jan 24, 2014 10:50 am

Re: LastPass Unable to Contact the Server

Postby TomKLastPass » Fri Aug 23, 2019 6:20 pm

I have the same problem with Opera. I don't recall when I first noticed but it started a few days ago around the 20th Aug. I have rebooted, restarted, reconnected. Nothing seems to help. No other apps or browser extensions are showing problems.
TomKLastPass
 
Posts: 5
Joined: Sat Jan 26, 2013 2:35 am

Re: LastPass Unable to Contact the Server

Postby OkamiKun » Fri Aug 23, 2019 8:48 pm

The Quick Search and OSX desktop app are also not working for me.
The Safari extension is still working, though.
It started with the last update of Lastpass a few days ago.
OkamiKun
 
Posts: 1
Joined: Fri Aug 23, 2019 8:46 pm

Re: LastPass Unable to Contact the Server

Postby TomKLastPass » Fri Aug 23, 2019 9:39 pm

I may have fixed it for myself by disabling the Opera ad blocker extension, Version 63.0.3368.35. Adding exceptions for lastpass.com and logmeininc.com wasn't enough. I had to disable the extension. Interestingly I still have AdBlock Plus running with no problems.
EDIT: corrected the URL logmeininc.com
TomKLastPass
 
Posts: 5
Joined: Sat Jan 26, 2013 2:35 am


Return to General Support & Troubleshooting

Who is online

Users browsing this forum: kbuchholz1107699 and 51 guests