Firefox Yubikey wait 30 days not working

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Firefox Yubikey wait 30 days not working

Postby RozRocks » Tue Mar 12, 2019 9:25 am

I use Firefox on all of my devices along with a Yubikey as my 2-Factor Authentication for my LastPass account. Recently, I noticed that on both my laptop and desktop PC, seemingly every day I have to use the Yubikey to log into my account. Each time I do this I make sure to select the wait for 30 days option which doesn't seem to do anything anymore. I asked a friend of mine who is also using FireFox with a Yubikey and he also is experiencing the same issue on his devices. If anyone has any advice to fix this, it would be appreciated as it is very annoying.

Thanks
RozRocks
 
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Re: Firefox Yubikey wait 30 days not working

Postby xtec757 » Thu Mar 14, 2019 4:53 am

same thing for one month now...
no valid response from the support!!!
just close the point!!!
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Re: Firefox Yubikey wait 30 days not working

Postby benners1970 » Thu Mar 14, 2019 8:01 pm

I opened a ticket about this and after jumping through hoops redoing tests I had already told them I had done, I got this reply

"Your ticket was escalated to me. It seems like there's an issue with Yubikey not being able to be added as a trusted device. Other multifactors works just fine. We will report this to our development team to take a look and investigate further. Thank you for reporting this issue.
Unfortunately there is no ETA at this time, so please note that this ticket may close on it’s own after too many days of inactivity. Don’t worry, though this ticket might close, the bug report will remain open until it is fixed"
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Re: Firefox Yubikey wait 30 days not working

Postby benners1970 » Thu Mar 14, 2019 8:04 pm

Just to add. With firefox I used Version: 4.21.0 of the LatPass extension with no issues
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Re: Firefox Yubikey wait 30 days not working

Postby nick466 » Thu Mar 14, 2019 11:30 pm

Same issue. Support pointed me to an article which had no effect.
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Re: Firefox Yubikey wait 30 days not working

Postby katnrick » Fri Mar 15, 2019 4:54 pm

Ditto on Chrome and FireFox. My experience has been that 100% of the time when the response is "We've referred that issue to the development team" is the equivalent of a black hole where what goes in, never ever comes out.
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Re: Firefox Yubikey wait 30 days not working

Postby dazuravl » Sat Mar 16, 2019 2:31 am

Just wait until Google releases a more robust one for Chrome.
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Re: Firefox Yubikey wait 30 days not working

Postby nex » Mon Mar 18, 2019 5:57 am

Add me to the list of people having this problem. 'Deleting the lastpass folder' solution doesn't work for me either.
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Re: Firefox Yubikey wait 30 days not working

Postby SGO » Tue Mar 19, 2019 3:07 am

Thanks for writing this. I thought it was me.
Tried changing iterations, emptying cache to no avail.
Firefox prompts for my Yubikey, Chrome asks for confirmation in the mobile app and they do not sync their login state.
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Re: Firefox Yubikey wait 30 days not working

Postby RozRocks » Tue Mar 26, 2019 12:46 pm

At this point I've had this post up for 2 weeks without response from staff and they won't help me with my support tickets either. I'm very disappointed in LastPass and the fact that I have been recommending it for years.
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