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I trusted my computer, but still get prompted for Multifacto

PostPosted: Mon Jan 14, 2019 7:15 am
by simon903
Hi,

im having this > I trusted my computer, but still get prompted for Multifactor Authentication.
I run both firefox & edge. Issue is presnet on both browsers.
All was ok until I upgraded to windows 10 - 1809 last week

Ive read the KB https://lastpass.com/support.php?cmd=showfaq&id=3725
I dont have firefox folder in appdata.
I do ahve 'Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\' there are no .suid files.

I have searche dthe whole appdata for *.suid but find none.

I do use ccleaner, I have removed ccleaner but still have the issue.

any pointers please?

Re: I trusted my computer, but still get prompted for Multif

PostPosted: Mon Jan 14, 2019 1:22 pm
by jpenny84
The first thing to try is to remove all trusted devices, delete any applicable files in the FAQ article linked below, and trust again:

https://lastpass.com/support.php?cmd=showfaq&id=3725

Re: I trusted my computer, but still get prompted for Multif

PostPosted: Tue Jan 15, 2019 8:31 am
by simon903
yes thanks, but like i said>

"Ive read the KB https://lastpass.com/support.php?cmd=showfaq&id=3725
I dont have firefox folder in appdata.
I do ahve 'Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\' there are no .suid files."