"How It Works" page keeps opening on login

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"How It Works" page keeps opening on login

Postby willdude14 » Wed Jan 09, 2019 10:30 am

I created a new account/vault in LastPass, and every time I log in, it opens the How It Works page (https://www.lastpass.com/how-lastpass-works) in a new tab. I'm running extension version 4.21.2 in Chrome for Windows 10. This doesn't happen when I log in with my old account/vault. (The new account also shows a different layout for the extension menu, for what it's worth.) How can I get this to stop? There doesn't seem to be any setting, and even after dismissing the tutorial the page will pop up again on the next login.
willdude14
 
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Re: "How It Works" page keeps opening on login

Postby nrgmagic152 » Thu Jan 10, 2019 7:41 pm

I have a similar problem. A while back, I re-installed the free version and ever since when I log on, I get the "Welcome to your Vault" and all that "Show me around" stuff comes up. This is not happening on my laptop, same configuration.
How do I make this go away? Running Win7, Firefox browser.
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Re: "How It Works" page keeps opening on login

Postby Amalteia » Thu May 09, 2019 3:17 pm

I just opened a support ticket asking for a solution to this issue.
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Re: "How It Works" page keeps opening on login

Postby michaelw842 » Mon Jun 17, 2019 8:42 am

Same issue here. Has anyone found a solution?
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