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paypal/lastpass blue screen of death

PostPosted: Fri Jan 04, 2019 8:45 am
by vslee888lastpass167
hi

i have dm'd this issue to both @lastpasshelp and @askpaypal twitter accounts

about 40 minutes ago, i attempted to log into paypal. lastpass filled in my email then windows showed a blue screen of death, with an error in ndis.sys and the code IRQL_UNEXPECTED_VALUE

this has happened on each re-attempt (after having to reset my machine)

the BSOD does not happen when i am not logged into paypal

my paypal credentials are no longer recognised (i used paypal fine last night, and have not changed my password)

i can no log into other sites with lastpass fine.

i am using firefox, on windows 10


help!

Re: paypal/lastpass blue screen of death

PostPosted: Fri Jan 04, 2019 12:35 pm
by FlyingHawk
BSOD indicates a problem with your hardware driver and potentially Firefox. LastPass should not even have the privilege to cause a BSOD.

Re: paypal/lastpass blue screen of death

PostPosted: Tue Jan 08, 2019 12:00 pm
by vslee888lastpass167
thanks - yes, i was in a panic, and wanted to cover all bases!

turned out to be some dodgy killer networking drivers pre-installed on my laptop.