Cannot log in extension on Chrome

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Cannot log in extension on Chrome

Postby 68217487 » Thu Jan 03, 2019 8:03 pm

For the last few days, I have simply been unable to get the LastPass extension on Chrome to log in. I have removed and replaced the extension, emptied the cache and cookies, restarted the computer, and checked that I can log in via the website and on other browsers. It appears only that the extension on Chrome is affected.

Is this a known issue? Has anyone experienced this?
68217487
 
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Re: Cannot log in extension on Chrome

Postby Emz » Fri Jan 04, 2019 4:34 am

Same issue here, had a support request open for 3 days, not even a response. I also cant login on the Android APP, I get error" A consistency check failed while loading your sites. Please relogin.". Can login using a browser but get an error page when trying to access account settings.
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Re: Cannot log in extension on Chrome

Postby jpenny84 » Fri Jan 04, 2019 1:03 pm

Emz Wrote:Same issue here, had a support request open for 3 days, not even a response. I also cant login on the Android APP, I get error" A consistency check failed while loading your sites. Please relogin.". Can login using a browser but get an error page when trying to access account settings.


They typically respond to ticket requests within 24 hours. Did you check your ticket status?

https://lastpass.com/support.php?cmd=showfaq&id=7556
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Re: Cannot log in extension on Chrome

Postby sweetxml » Mon Jan 07, 2019 4:26 pm

I've been having major problems with the plugin in Chrome today couldn't tell exactly when it started since it's been weekend and I've been off. The error I get is mostly 'reload page to use this extension' (never seen before), mixed with some endless login (hangs), immediate request for relogin.
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