"Google Authenticator authentication required! Upgrade your"

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

"Google Authenticator authentication required! Upgrade your"

Postby Jaymax » Wed Dec 26, 2018 2:14 pm

Can't change my master password, because I get the message in the subject in an alert dialog on my freshly power-washed, everything up-to-date Chromebook.

Searching, I can find many people reporting this problem over many years, so it seems to be a long running bug. In all the forum threads reporting this that I read, there does not seem to be a single reply from LP staff! I wonder if this will be any different, or if Ill have to log a support ticket from out teams (rather than my personal) LP account...

The resolution seems to just be 'I tried again some [unspecified] time later and it worked', which is hardly satisfactory.
Posts: 1
Joined: Wed Dec 26, 2018 2:07 pm

Return to General Support & Troubleshooting

Who is online

Users browsing this forum: andersW, Google [Bot] and 72 guests