Logged out between sessions

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Logged out between sessions

Postby Moriarity » Tue Nov 27, 2018 10:19 pm

Does anyone else have the problem of being logged out between session on MS Edge (Windows 10)? I have had this problem once before but it seemed to be resolved with an update to LastPass but it has re-appeared. It's infuriating and is driving me mad :oops: :twisted: I've been bounced from pillar to post from "support", being gradually bumped up the support tree - I'm at level three now and all I get is "do you have any other extensions running?". Save re-installing Windows (which I did last time to no avail), I've removed everything that is browser related, uninstalled LP extension, cleared all caches and cookies, rebooted, re-installed LP. Same old problem aaaargh!!!!! :x
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Re: Logged out between sessions

Postby jpenny84 » Wed Nov 28, 2018 12:14 am

A common reason is that your cookies are being deleted either by a browser setting or third party utility like CCleaner.
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Re: Logged out between sessions

Postby Moriarity » Wed Nov 28, 2018 12:31 pm

I did have CCleaner installed (but had it set to NOT delete LP Cookies). However, in vain hope of resolving the issue, I have uninstalled CCleaner, rebooted, uninstalled Edge LP extension, cleared out all Edge cookies and saved data, rebooted, installed LP Edge Extension and logged back into LP - fine. I run up a second Edge session - this was logged in - fine. Close both Edge sessions and open up a new one. Same old, same old - LP has logged out. This does NOT happen on any other browser - Chrome and Internet Explorer consistently behave perfectly - but I want to use Edge. Is there something that isn't being cleaned out during the interminable uninstall/re-install/delete cookies/ rigmarole? Why Edge and not any other browser? What are LP doing that no-one else is?
Moriarity
 
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Re: Logged out between sessions

Postby FlyingHawk » Wed Nov 28, 2018 3:41 pm

What are your Edge's auto clear history settings? Make sure not to set it to clear "cookies and saved website data". The default "clear history" behavior is to clear everything.
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Re: Logged out between sessions

Postby Moriarity » Wed Nov 28, 2018 9:04 pm

I have all the boxes unticked and the 'Always clear this when I close the browser' slider is set to 'off'
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Re: Logged out between sessions

Postby itsjustmoi » Fri Nov 30, 2018 2:44 pm

I've been waiting for the fix since early October.
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Re: Logged out between sessions

Postby AMcDonald » Sat Dec 01, 2018 11:07 am

I'm seeing the same behavior with Firefox. If I leave the "Automatically Log out when all browsers are closed and Firefox has been closed for (mins)" turned off I stay logged on between sessions but as soon as I turn it on and set a value (240 mins) I get logged out as soon as I close Firefox.

Turning the option off allows me to stay logged in between runs of FIrefox. I even tried a completely fresh install of FIrefox with no extensions, using the defaults for cookies and saw the same behavior.
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Re: Logged out between sessions

Postby ptd18b » Fri Dec 14, 2018 8:13 pm

Same problem in Chrome.
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Re: Logged out between sessions

Postby Moriarity » Wed Aug 14, 2019 10:33 am

Nearly a year on and still no resolution to this problem. For a security application, this does it's level best to destroy your privacy. Come on, Lastpass, sort yourself out!
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