Paypal site not filling up modified info

[prashanthp358]

Hi, I had an old user id and password that I was using on Paypal site and when I lost access to that email id, I modified my user id to a new one and made the necessary changes on LastPass to reflect the new user id and password. However, whenever I go to the Paypal site, even though my new user id apprears in the vault, when I use the fill feature, Lastpass somehow retains the old user id and password. I tried this on multiple laptops and had the same issue.

How do I get past this issue in LastPass ??? Help needed !

[jordan928]

Same problem here. I am on Android 9/Pixel 3. Is LastPass going to fix this??? It used to work!!!

[DaBlanco]

I'm having the same issue for numerous months.

I updated my password just the same way as I would do at any other site. However when I want to login to Paypal it keeps on filling the old password into the credentials. The workaround is that I copy the actual password from the vault into the credentials. Its a minor inconvenience, however it's a major fault on one of LastPass's main features.

Is there a fix for this issue.

[DaBlanco]

To fix this issue do the following:

1. Enter the LastPass Vault
2. Click Edit Paypal Site entry
3. Click Edit Form Fields (left of Cancel and Save)
4. Remove the field Login_password that contains your old password
5. Save

To test close your webbrowser, restart and cross your fingers...

[Claudine3548]

To fix this issue do the following:

1. Enter the LastPass Vault
2. Click Edit Paypal Site entry
3. Click Edit Form Fields (left of Cancel and Save)
4. Remove the field Login_password that contains your old password
5. Save

To test close your webbrowser, restart and cross your fingers...

Hi, i tried those method but didnt work for me, any other solution ?

[Claudine3548]

To fix this issue do the following:

1. Enter the LastPass Vault
2. Click Edit Paypal Site entry
3. Click Edit Form Fields (left of Cancel mygiftcardsite and Save)
4. Remove the field Login_password that contains your old password
5. Save

To test close your webbrowser, restart and cross your fingers...

Hi, i tried those method but didnt work for me, any other solution ?