Chrome Extension slowing down all sites

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, anatoly_LP, chantieLP, Israel, JoeSiegrist, robyn

Re: Chrome Extension slowing down all sites

Postby FlyingHawk » Tue Jul 03, 2018 2:27 pm

Have you opened a support ticket?
In my experience, if you have a legit concrete case, support tickets can get the issue to the development team pretty effectively.

Edit: be patient with the first support agent. Level 1 support doesn't do much. Once it's escalated to level 2 or 3, it can probably go straight to development.
FlyingHawk
 
Posts: 775
Joined: Wed Mar 18, 2015 12:04 pm


Re: Chrome Extension slowing down all sites

Postby seregadushka » Fri Jul 06, 2018 1:08 am

This is Yandex-Browser at Chromium
seregadushka
 
Posts: 2
Joined: Tue Jul 03, 2018 4:57 pm

Re: Chrome Extension slowing down all sites

Postby cancelling86 » Sun Jul 29, 2018 6:43 pm

Found this post after a chrome trace showed "onloadwff.js" was causing issues. I would love it if the bug reports I get were half as detailed as haykuros. He provided multiple test scripts and examples, a video, filed bug reports, etc and didn't even get a default "We're looking into it" response?

I don't know what password manager I will be using by the end of today, but it won't be LastPass.
cancelling86
 
Posts: 1
Joined: Sun Jul 29, 2018 6:21 pm

Re: Chrome Extension slowing down all sites

Postby dh777 » Mon Oct 15, 2018 8:20 am

I've noticed a lag now. Just started using LastPass. I left Norton's vault and browser "help" because of lag and was excited about LastPass's interface and functions.... but...

Has this issue been partly resolved or is the lag I am experiencing perhaps what you guys have been discussing here? Or maybe it was worse before.

The last post in this thread was not encouraging, Lastpass seems as unresponsive as Chrome.
dh777
 
Posts: 2
Joined: Mon Oct 15, 2018 8:12 am

Re: Chrome Extension slowing down all sites

Postby dh777 » Mon Oct 15, 2018 9:26 am

Any word on this problem? I notice the lag too.
dh777
 
Posts: 2
Joined: Mon Oct 15, 2018 8:12 am

Re: Chrome Extension slowing down all sites

Postby matthewj232 » Mon Oct 15, 2018 3:47 pm

The performance issue impacts me; I have Version 4.18.0
matthewj232
 
Posts: 1
Joined: Mon Oct 15, 2018 3:45 pm

Re: Chrome Extension slowing down all sites

Postby simonas631 » Wed Oct 31, 2018 5:59 am

The problem still exists. Impossible to work.
Please fix or we will search for new password managers...
simonas631
 
Posts: 1
Joined: Wed Oct 31, 2018 5:58 am

Re: Chrome Extension slowing down all sites

Postby Benglian » Wed Dec 19, 2018 9:15 am

This problem still exists. It has heavily impacted some of our users (we are SaaS) since 2018-12-17.
It is an issue on
Brave
Ghost Browser
Chrome
Firefox
but not on Safari...

Any update on a fix (did you update versions on 17/12/2018 ?
Benglian
 
Posts: 2
Joined: Wed Dec 19, 2018 9:08 am

Re: Chrome Extension slowing down all sites

Postby jcraig » Wed Feb 27, 2019 11:11 pm

LastPass Extension 4.24.0
Chrome Version 72.0.3626.119 (Official Build) (64-bit)

I just spent hours trying to find a performance drag on my site only to find it's coming from the LastPass extension. The click event speed slows to a crawl as the DOM gets larger, even with only a 4 input elements on the page. When logged into the extension, it's taking 6 seconds for my click event to get to my code. When I log out of the extension, it's instant. This is absolutely ridiculous, and unfortunately means I can no longer use LastPass in Chrome because it makes it impossible to effectively develop.
jcraig
 
Posts: 1
Joined: Wed Feb 27, 2019 11:00 pm

PreviousNext

Return to General Support & Troubleshooting

Who is online

Users browsing this forum: Google [Bot], Google Feedfetcher, peanutismint and 61 guests