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Can't close LastPass Popup

PostPosted: Sat Aug 26, 2017 8:25 am
by manderson018
This seems like it should be easy...but I cannot figure out how to close the LastPass Popup. I have windows 10 and using Chrome.

When I clicked on the three dots in a Chase bank login, the standard LastPass bubble popped up. As I didn't have Chase in LastPass, there was nothing to select and I didn't want to change the password. Now, I can't get the LastPass bubble popup to close. There is not an "X" to click, pressing escape doesn't do it.

The LastPass popup is literally blocking what is on my screen as I log into the bank website. How do I get it to go away?

The only way I could get the popup to go away was to generate a new password and select fill. But I didn't want to do that, I just wanted to cancel. This seems like a bug.

(Maybe I'm missing something easy...but I'm not computer illiterate.)

Thanks....

Re: Can't close LastPass Popup

PostPosted: Sat Nov 11, 2017 11:35 pm
by barefootjon982
Is there a solution to this? I've only been using LastPass for a couple months now and this is super annoying. How do you get rid of the popup if you don't have anything to enter or select. The popup literally blocks me from being able to see what I need to enter.

Re: Can't close LastPass Popup

PostPosted: Fri Jun 22, 2018 1:32 pm
by goaskdad
Still having this same problem and it's incredibly irritating. All I can do is reload the entire page and try not to trigger the popup to come back. But this is difficult, because obviously, I'm on a web form filling in fields, and I frequently use the Tab key to move to the next field. But as soon as I hit Tab on certain fields, BAM the LP popup appears, covering two other fields, and I have no way to get rid of it. I keep thinking there must be an option in preferences or something, but I'm not seeing anything.

Is there really no way to close it?

(I'm using LastPass Chrome Toolbar Version: 4.14.0.)

Re: Can't close LastPass Popup

PostPosted: Fri Sep 14, 2018 3:53 pm
by Riquochet
I'm having the same issue.

Re: Can't close LastPass Popup

PostPosted: Wed Oct 10, 2018 12:24 pm
by e562
I am having the same problem. It is blocking the part of the page I want to see. VERY annoying as there is no way to close without reloading the whole page.

Re: Can't close LastPass Popup

PostPosted: Wed Oct 24, 2018 12:44 pm
by maytag28850
same thing happening to me, so freaking frustrating

Re: Can't close LastPass Popup

PostPosted: Thu Nov 01, 2018 3:09 pm
by strongarm
I am having the same issue with chrome on my Macbook. Is somebody from LastPass gonna answer? This is a problem. It's very frustrating.

Thanks,
-d

Re: Can't close LastPass Popup

PostPosted: Mon Dec 31, 2018 12:34 pm
by CharlieJR
I have the same problem. A fix or workaround would be appreciated.

Thanks

Re: Can't close LastPass Popup

PostPosted: Sat Mar 16, 2019 5:17 pm
by etetet
Fix this guys! Why has it taken since 2017 to allow us to close the annoying popup? How hard is it to add an "X" to close it or make it close if you click away or escape?

Re: Can't close LastPass Popup

PostPosted: Wed May 22, 2019 1:57 am
by Smonson
Gah, this is super irritating. I can only assume the devs have never used their own product.