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Cannot pair my Yubikey with Lastpass

PostPosted: Fri Oct 16, 2015 5:53 am
by svensven
Hi

I do have a Lastpass premium account and have some problems to pair my Yubikey Standard with Lastpass.
When I'm following the instructions going into two-factor tab in lastpass and focus on "Yubikey #1" filed and push the button on my key, the string does not get filled.
When using the key with other accounts the key lights up when it can be pushed, but not in this case.

Tried both on my Mac and Windows PC.

Regards
Sven

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Sat Oct 17, 2015 7:48 pm
by bose86
Hi,

I am encountering this exact same issue. The Yubikey works fine with my Google account, but not with Lastpass Premium. What gives? Max OSX Yosemite, Chrome.

Thanks,
D

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Mon Oct 19, 2015 3:12 am
by svensven
Using it for my Google account as well, but with Lastpass it seems to be a problem.. :/

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Fri Oct 23, 2015 12:11 am
by jl818
I also have a Yubikey Neo which I use with several other accounts -- the key works. But when I follow the instructions for setting it up with my Lastpass account, nothing happens when I tap the key with the cursor active in the field. No dots appear.

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Fri Oct 23, 2015 11:10 am
by josh225
I'm seeing the same issue, using OS X 10.10.5, in both Chrome and Safari. My YubiKey works just fine with Github, but LastPass appears to be ignoring it.

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Sat Oct 24, 2015 6:55 pm
by antman313
since today my yubikey edge isn't seen anymore. so i cant login into lp with my OTP. If i want to register it again now the following error is comeing.

An error occurred.
At least one of the YubiKey tokens provided failed to validate.

with all my other accounts my yubikey with OTP and two factor auth is working well. but now here not.

i use chrome, windows 8.1, yubikey edge (newest version, bought for 14 days over amazone.de)

any idea?

thanks
andy

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Sat Oct 31, 2015 2:59 pm
by alessandro327
Same problem here!

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Sat Oct 31, 2015 3:05 pm
by alessandro327
Same problem here!

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Tue Dec 01, 2015 9:38 am
by nyarbrough968
Same problem here a month later. This is the only page that shows up in Google... :(

Re: Cannot pair my Yubikey with Lastpass

PostPosted: Tue Dec 01, 2015 8:23 pm
by nyarbrough968
For the win! :)

Jed @ LastPass Support Wrote:Thank you for contacting LastPass Support.

You need to set your YubiKey configuration to OTP authentication mode:

http://www.yubico.com/products/services ... bikey-otp/

Once that is done, visit the following URL: https://lastpass.com/debug.php and where it says 'YubiKey with LastPass', run the authenticator to make sure everything is working properly.

If no issues found, try to setup the YubiKey once again:

https://helpdesk.lastpass.com/security- ... ntication/

Let me know how it goes.

Best,
Jed