SOLVED - Error cannot open attachments in vault

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SOLVED - Error cannot open attachments in vault

Postby watwazat » Sun Jun 21, 2015 12:15 pm

I have uploaded some attachments to my vault as .pdf's but I cannot 'OPEN' or 'SAVE' them once uploaded?
I receive a message saying 'Error opening attachment. Error C retry...'

What do I do please?

Also, this isn't good...

I have just learned I can't 'Delete' the attachments either. I can click the 'X' to delete them and it removes them but when I save and exit and go back in again the deleted ones are there again???
Last edited by watwazat on Sun Jun 21, 2015 1:21 pm, edited 1 time in total.
watwazat
 
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Re: Error cannot open attachments in vault

Postby jpenny84 » Sun Jun 21, 2015 1:05 pm

1. Which browser?
2. Make sure that you are running the binary: https://lastpass.com/support.php?cmd=showfaq&id=3206
3. Flush your cache, and perform a site refresh. LastPass Icon > Tools > Advanced Tools > Clear Local Cache, then LastPass Icon > Tools > Advanced Tools > Refresh Sites.
jpenny84
 
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Re: Error cannot open attachments in vault

Postby watwazat » Sun Jun 21, 2015 1:21 pm

SOLVED Thank you!

Using Safari I was running the binary however clearing the local cache and refreshing sites is what did the trick.
watwazat
 
Posts: 10
Joined: Fri May 01, 2015 7:32 am


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