Agent88 Wrote:I am still having this problem (LP add-on enabled but not working) intermittently. What appears to help is opening my LP Vault and then minimizing it to my task bar. With the Vault open and logged in, when I open a browser session, I pause to make sure the Icon turns red before I attempt to open a password protected site. This is with my 64 bit browser.... the 32 bit now has the problem I formerly had with the 64 bit browser only, whereas before it seemed immune to the issue. I cetainly don't trust LastPass. I keep a hardcopy of all my passwords in a desk drawer.
One question for you LP gurus out there: If I uninstall LastPass and re-install, will I lose the data in my Vault? My guess is that it would wipe it out and require a restore. How can I protect it from erasure if I unstall/reinstall LastPass?
Not getting a response, I went ahead and took the chance that, since the vault is in the cloud, and it can be accessed via another PC, that my vault would not be erased.
I uninstalled and re-installed LastPass, this time watching carefully the sequence of installation. I noticed that this time, LP completed the installation by automatically placing my LP Vault link in my task bar as it finished. I used to do this manually to get it to work. I don't know why my previous installation did not do this, but now my LastPass seems to work properly. The LP toolbar is enabled and the icons are red. I also have a Command bar, so I have two red icons, either of which I can right-click on and get the tools I need. I am not sure if the redundancy can be eliminated by deleting one of the red icons... and I don't want to start playing with success. I have spent too much time trying to get LP to work smoothly, and I plan to leave well enough alone.
I have no idea what went wrong in my previous installation attempts, but now that it is working consistently, I am relieved. For everyone with issues.... make sure your LP Vault is open and logged in before you try to use the password manager. It is not intuitive that the vault must be open just to access a secured site. It is obvious it needs to be open to store a password, but no where does it say that it must be opened to use LastPass to log into a site. Even opening, logging in, and minimizing to the task bar does not always work if the program is not installed properly to begin with. My suggestion is to watch the installation carefully. If it does not automatically place your Vault in the taskbar, expect difficulties.