"An udate is currently downloading..." NOT

Help with the Windows installer (lastpass.exe)

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"An udate is currently downloading..." NOT

Postby kardan » Sat Jan 08, 2011 1:40 pm

In my "Tools" drop-down menu from the LastPass toolbar in IE, it says "update vailable". When I click on it, I am told "an update is currently downloading you will be prompted when the update is complete." No download was started and, days later, still isn't completed - so an actual update is impossible. I am running 1.69 but understand there is now version 1.70. Viste 64-bit. Recommendations?
Thanks
kardan
 
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Re: "An udate is currently downloading..." NOT

Postby Lars » Sat Jan 08, 2011 3:34 pm

Do a manual download and re-install..
Win 64bit
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Re: "An udate is currently downloading..." NOT

Postby kardan » Sun Jan 09, 2011 1:02 pm

Lars Wrote:Do a manual download and re-install..
Win 64bit

Thanks. Do I need to do any sort of un-install first, or will just running this .exe write the new version over the old without effecting stored log-ons?
Brian
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Re: "An udate is currently downloading..." NOT

Postby Lars » Sun Jan 09, 2011 1:07 pm

I would uninstall first, then re-install the new download.
Your sites won't be effected, as they are stored on the LastPass server.
Just don't forget your LastPass Master Password.
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Re: "An udate is currently downloading..." NOT

Postby kardan » Sun Jan 09, 2011 1:31 pm

Lars Wrote:I would uninstall first, then re-install the new download.

No uninstall in the LastPass dropdown from its toolbar, no uninstall from its listing in the Start menu, no uninstall in its folder in Programsx86 and not even a listing for LastPass in the Uninstall/Change section of Control Panel. Very well hid! :-) Help!
kardan
 
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Re: "An udate is currently downloading..." NOT

Postby Lars » Sun Jan 09, 2011 2:18 pm

I don't use IE, but there should be some Add-on manager..
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Re: "An udate is currently downloading..." NOT

Postby kardan » Sun Jan 09, 2011 9:59 pm

IE add-on manager only lets you temporarily disable an add-on -- not remove it. I don't have a problem with having to do an uninstall before doing an update (although it certainly indicates 2nd class programming) but to require it and then not permit it is really "unusual". If I had known it was going to be this difficult to do an update -- and vitrually impossible to do an uninstall - I never would have downloaded it. I'm supposed to trust my passwords etc. to something this poorly programmed?
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