Lastpass keeps disappearing from IExplorer

Help with the Windows installer (lastpass.exe)

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Lastpass keeps disappearing from IExplorer

Postby thumpor » Mon Aug 30, 2010 2:44 pm

Almost every day, I'm reinstalling lastpass to my Internet Explorer. It's on the toolbar in the morning, and gone the next. All the files are still there, and all my entries are on the system, but it's no where to be found until I reinstall it. What could be causing that? I'm running XP Pro Media Edition.
thanks
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Re: Lastpass keeps disappearing from IExplorer

Postby Israel » Mon Aug 30, 2010 4:06 pm

A system cleanup tool like system mechanic is likely removing it. Are you running anything like this?
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Re: Lastpass keeps disappearing from IExplorer

Postby thumpor » Mon Oct 18, 2010 3:49 pm

I do have System Mechanic, but I don't run it on a daily basis, but I will check to see if it's setup to run background sweeps. Do you know where to check for this within the program?
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Re: Lastpass keeps disappearing from IExplorer

Postby JoeSiegrist » Mon Oct 18, 2010 10:46 pm

If you want to continue using System Mechanic:

    1. Open up System Mechanic from the start menu.

    2. On the left toolbar expand the reports section.

    3. Choose Intellistatus.

    4. In the right window scroll down to the startup program section.

    5. Click on Configure.

    6. On the left expand the Internet Explorer section.

    7. Click on Toolbars.

    8. Click to select Lastpass Toolbar in the right window.

    9. Under the tools menu, choose enable.

    10. Click on exit.

Personally I'd like to see a few people demand that iolo stops uninstalling LastPass by default and demand a refund if they refuse to fix it. ;)
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Re: Lastpass keeps disappearing from IExplorer

Postby blevine » Mon Nov 01, 2010 8:23 pm

I am having exactly the same problem. The toolbar seems to be enabled but not visible. The only way to make it visible is to reintall it -- a major pain. I don't have System Mechanic or other tune up programs installed (that I'm aware of). What else could be causing this. LP is a great tool, rendered useless by this apparent flaw.

I'm running IE8 on Windows 7 Professional, 32-bit.

Please Help!
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Re: Lastpass keeps disappearing from IExplorer

Postby blevine » Thu Nov 11, 2010 5:47 pm

Hello...anyone from Lastpass out there?
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Re: Lastpass keeps disappearing from IExplorer

Postby JoeSiegrist » Thu Nov 11, 2010 6:04 pm

blevine Wrote:Hello...anyone from Lastpass out there?

Maybe you can run this program http://www.pcworld.com/downloads/file_d ... 078,00.asp so we can see what you have installed that is disabling LastPass --
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Re: Lastpass keeps disappearing from IExplorer

Postby blevine » Thu Nov 11, 2010 6:30 pm

Below is the list of software from the Advisor report.
Thanks for your help.

i i 2007 Microsoft Office system Version 12.0.6545.5000
i ABBYY FineReader Version 8.0.2.245 (unofficial)
i i AcWin7Hlpr
i i Adobe Acrobat Version 9.4.0.195
i i Adobe Reader and Acrobat Manager Version 1.4.7.0
i i Adobe Reader Version 9.4.0.195
i i Apple Inc. - Bonjour Version 2.0.3.0
i Apple Inc. - QuickTime QuickTime 7.6.8 (1675)
i i Apple Mobile Device Service Version 3.2.0.0
i Apple Software Update Version 2.1.2
i Avocent Corporation - LANDesk Software Version 9.0.1.19
ii i Avocent Corporation - LANDesk Software Version 9.00.0.473
i i Avocent Corporation - LANDesk(R) Management Agent Version 9.0.0.18
i i Belarc, Inc. - Advisor Version 8.1b
i i Broadcom Corporation. - Bluetooth Software Version 6.2.1.100
i Canon Electronics - HELPVIEW Version 1.001
i CaseView for CaseWare Version 2009.0.173.10
i CaseWare Template Packager Version 2009.0.173.10
i CaseWare Tracker Version 2009.0.173.10
ii i CaseWare Working Papers Version 2009.0.173.10
ii i CCH Canadian Limited - Corporate Taxprep Version 8.4.0.26
ii i Cisco AnyConnect VPN Client Version 2, 3, 2016
i i Citrix ICA Client Version 11.0.0
i i Citrix Online, a division of Citrix Systems, Inc. - GoToMeeting Version 4.5 Build 457
i Corel Burn.Now Version 4.5.0.0
i Corel Copy.Now Version 7.0.0.0
i Corel Direct DiscRecorder Version 3.6.0.0
i Corel DVD MovieFactory Version 7.0.0.0
ii i Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 5.00.2138.1
i Florian Heidenreich - Mp3tag v2.46a
i i Google Update Version 1.2.183.21
i Google Updater Version 2.4.1441.4352.beta
i i GoogleToolbarNotifier Version 4, 1, 509, 1944
i Hewlett-Packard - HP Installer Version 013.0.445.000
i Hewlett-Packard Company - WebReg Version 130.000.999.000
i i Hummingbird DM Extensions Version 5.2.105
ii i Hummingbird DM Server Version 5.2.105
i InspectorX Version 1.9.5.12633
i i Intel(R) Active Management Technology Local Manageability Service Version 6.0.0.1184
i i Intel(R) Common User Interface Version 8.15.10.2025
i i Intel(R) Management & Security Application User Notification Service Version 6.0.0.1184
i i Intel(R) Management and Security Status Version 6.0.0.1184
i i Intel(R) PROSet/Wireless Version 13, 0, 0, 0
i Intel(R) Turbo Boost UI Version 1.0.186.3
i Intel® Control Center Version 1.2.0.1006
i i InterVideo - IviRegMgr Module Version 1, 0, 4, 0
i InterVideo Inc. - WinDVD Application Version 8.0
i KnowledgeLake Connect Version 3.3.4000.12345
i i LANDesk Software Ltd. - Intel Common Base Agent Version 6.12.0.151
i i LastPass Installer Version 1.70.1
i Lenovo - Power Manager Version 1.0.0.1
i Lenovo - ThinkVantage Access Connections Version 5.50
i i Lenovo Group Limited - On screen display Version 1.03
i i Lenovo Group Limited - On screen display Version 1.10
i i Lenovo Group Limited - On screen display Version 1.15
i Lenovo Group Limited - rrservice Module Version 4,30,2,0
i i Lenovo Group Limited - ThinkPad Camera Mute Control Service Version 1.31
i i Lenovo Group Limited - ThinkVantage System Update Service Version 4.0.0.0
i i Lenovo Group Limited - ThinkVantage Technologies Version 8.30.0010.00
i i Lenovo. - Doze Mode Service Program Version 1.20
i i Lenovo. - ThinkPad Power Management Service Version 1.60
i MeadCo ScriptX Toolkit Version 6, 4, 438, 19
i i Message Center Plus Version 2,0,6,0 i Microsoft Clip Organizer Version 12.0.6423.1000
i i Microsoft Corporation - Internet Explorer Version 8.00.7600.16385
i Microsoft Corporation - Office Diagnostics Service Version 12.0.6413.1000
i Microsoft Corporation - Office Diagnostics Version 12.0.6413.1000
ii i Microsoft Corporation - Office Source Engine Version 12.0.4518.1014
ii i Microsoft Corporation - Windows Installer - Unicode Version 5.0.7600.16385
i i Microsoft Corporation - Windows® Search Version 7.00.7600.16385
i i Microsoft IntelliPoint Version 8.0
i Microsoft IntelliType Pro / IntelliPoint Version 8.0
i i Microsoft IntelliType Pro Version 8.0
ii i Microsoft Office InfoPath Version 12.0.6529.5000
i i Microsoft Office Outlook Version 12.0.6539.5000
i Microsoft Office Picture Manager Version 12.0.6413.1000
i Microsoft ® Windows Script Host Version 5.8.7600.16385
i Microsoft® .NET Framework Version 2.0.50727.4927
i Microsoft® .NET Framework Version 3.0.6920.4902
i i Microsoft® .NET Framework Version 4.0.30319.1
ii i Microsoft® Office Visio® 2007 Version 12.0.6529.5000
i i Microsoft® Windows® Operating System Version 12.0.7600.16385
i i Mozilla Corporation - Firefox Version 3.6.12
ii i Novatel Wireless - Mobilink Lite Version 2,08,32,002
i i Nuance Communications, Inc. - PDF Converter Professional Version 7.0
i i Nuance PDF Products Version 7.0
i i PC Tools - Registry Mechanic Version 10.00.0132
i i PC Tools - SSDMonit Application Version 2, 0, 0, 2
i i PC Tools - StartMan Application Version 2, 0, 0, 4
i i PC-Doctor, Inc. - Lenovo ThinkVantage Toolbox Version 6.0.0.0
i PFU LIMITED - CardMinder Version 4, 0, 11, 2
i i PFU LIMITED - CardMinder Viewer Version 4, 0, 11, 1
i i PFU LIMITED - ScanSnap Manager V5.0 L12
ii i PFU LIMITED - ScanSnap Organizer V4.0L13
i PFU SsRegSU Version 1, 0, 14, 1
i i PfuSsOrgOcrChk V4.0L10
i PfuSsOrgOcrList V4.0L10
i i PIconSta Application Version 6, 0, 0, 0
ii i Research In Motion - BlackBerry Desktop Software Version 6.0.0.43
i Retain Resource Planning System Version 3.5.8
i i Ricoh co.,Ltd. - RCIMGDIR Version 1, 1, 0, 0
i i RocketDock
i i SAIICpl Application Version 6.0.14.0
i i Sierra Wireless Watcher Version 0.6.0.58
i i Skype Extras Manager Version 1.0.0.0
i i Skype Version 5.0
i i Star Computers Limited - ASTEE Version 1.0.3881.22721
i i StarPDM Version 1.9.2.4
i Sun Microsystems, Inc. - Java(TM) Platform SE 6 U21 Version 6.0.210.7
i i Sun Microsystems, Inc. - Java(TM) Platform SE Auto Updater 2 0 Version 2.0.2.4
i i SWAutoLaunch
i Symantec AntiVirus Version 11.0.6100.463
i i Symantec Client Management Component Version 11.0.6100.480
i Symantec Corporation - LiveUpdate Version 3.3.0.96
i Symantec Network Access Control Version 11.0.6100.442
i i Symantec Security Technologies Version 106.5.2.3
i i Synaptics Pointing Device Driver Version 14.0.15 12Nov09
i i TechSmith Corporation - Snagit Version 10.0.0.788
i Toolbox
i i UPEK Inc. - ThinkVantage Fingerprint Software Version 5.9.2
i WarrantyViewer Version 1.00.0002.00
i i WinMagic Inc. - SecureDoc Version 1.0.0.1
i Winmagic Inc. - SecureDoc Version 4.91 SR3
i i XobniService Version 1.9.5.12633
i i Zeon International Investment Corp. - PDFDirect.exe Version 9.x
blevine
 
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Re: Lastpass keeps disappearing from IExplorer

Postby JoeSiegrist » Thu Nov 11, 2010 7:09 pm

blevine Wrote: i i PC Tools - Registry Mechanic Version 10.00.0132
i i PC Tools - SSDMonit Application Version 2, 0, 0, 2
i i PC Tools - StartMan Application Version 2, 0, 0, 4
i i PC-Doctor, Inc. - Lenovo ThinkVantage Toolbox Version 6.0.0.0


As we suspected, you have System Mechanic/Registry Mechanic, please uninstall.
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Re: Lastpass keeps disappearing from IExplorer

Postby blevine » Thu Nov 18, 2010 7:08 pm

The PC tools were installed by accident while downloading the Advisor software and have been removed. The Lenovo ThinkVanatage Toolbox has been disabled (I don't want to remove this just yet as this is a brand new Lenovo and I'd prefer not to have to sacrifice these tools just to fix your problem). In any event, still no luck, even with it disabled.
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