Can't login on win 7 laptop

Help with the Windows installer (lastpass.exe)

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Can't login on win 7 laptop

Postby bobp57 » Sun Jul 25, 2010 3:45 pm

I have Lastpass on my work computer (XP chrome browser) and it works great. When I got home I can't login on my win 7 laptop. I tried to download from site, tried different install versions from the forums, tried to login from the chrome extension. Uninstalled and tried everthing again from Firefox and IE. Every thing I try gives me an invalid email and password error.
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Re: Can't login on win 7 laptop

Postby JoeSiegrist » Sun Jul 25, 2010 10:53 pm

Error is pretty clear -- you're using the wrong email address. Looking up the email you used here versus LastPass it appears you used a single 'l' instead of a double 'll' when entering your last name. (I'm being slightly cryptic because I don't want to just give out your email address).
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Re: Can't login on win 7 laptop

Postby bobp57 » Mon Jul 26, 2010 7:43 am

Fixed Email on account. Will try to load Lastpass tonight when I get home.
Thanks, I'll make sure I have my glasses on next time.
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Re: Can't login on win 7 laptop

Postby ed hardy jeans » Wed Aug 18, 2010 12:00 am

Error is pretty clear -- you're using the wrong email address. :P
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