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Authenticator not working - new Windows 10 install

PostPosted: Fri May 12, 2017 1:19 pm
by BenT
Hi! I just installed LastPass for Edge. After I enter my email address & PW I am given the authentication screen. However, the codes I enter (obtained from my cell phone) don't work and I can't login. Eventually, after a few tries, I get locked out for five minutes. I did, when I was first trying to log in, get an email from LastPass saying there was a time difference between the clocks on my phone and my computer (although that doesn't appear to be the case).

- Any ideas for how to fix this?
- Would the fact that I am simultaneously logged into LastPass in Chrome be causing this?
- When I downloaded LastPass for Edge, did I actually download something that works just with Edge or something that works across Windows 10 apps (e.g. will the software now enter my startup password when I'm rebooting windows 10??

Thank you!
Ben

Re: Authenticator not working - new Windows 10 install

PostPosted: Sun Jun 11, 2017 3:53 am
by NaveedLP