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password different windows to firefox

PostPosted: Tue May 02, 2017 1:54 pm
by ynotc100
wife uses windows i use firefox
when going to a site from windows has different log in than firefox
i use the same lastpass account for both have not had the problem with this before
any suggestions thanks Tony

Re: password different windows to firefox

PostPosted: Wed Jul 05, 2017 1:12 am
by NaveedLP
I am a little confused. FireFox is a browser and Windows is an operating system. Or do you mean that your web vault https://lastpass.com/?&ac= has different password than what you see from the FireFox extension?

Have you checked the current password for the specific site? Select the site from the vault click on the wrench icon and then click the eye icon to see the current password. If the updated password is in your web vault but not in the firefox extension then manually refresh your vault from LP extension icon >>> More Options https://snag.gy/i1gorQ.jpg >>> Advanced >>> Clear LastPass local cache and refresh site.