password different windows to firefox

Help with the Windows installer (lastpass.exe)

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password different windows to firefox

Postby ynotc100 » Tue May 02, 2017 1:54 pm

wife uses windows i use firefox
when going to a site from windows has different log in than firefox
i use the same lastpass account for both have not had the problem with this before
any suggestions thanks Tony
Posts: 2
Joined: Mon Jul 09, 2012 10:16 am

Re: password different windows to firefox

Postby NaveedLP » Wed Jul 05, 2017 1:12 am

I am a little confused. FireFox is a browser and Windows is an operating system. Or do you mean that your web vault has different password than what you see from the FireFox extension?

Have you checked the current password for the specific site? Select the site from the vault click on the wrench icon and then click the eye icon to see the current password. If the updated password is in your web vault but not in the firefox extension then manually refresh your vault from LP extension icon >>> More Options >>> Advanced >>> Clear LastPass local cache and refresh site.
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