Update to 4.1.34 fails

Help with the Windows installer (lastpass.exe)

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Update to 4.1.34 fails

Postby Electroman » Thu Mar 23, 2017 2:58 pm

Folks,

When you enter the Help Center, I get the following message: You are running an old version of the LastPass plugin, version 4.1.30.
To upgrade to version 4.1.34, please click here.

I click on the "here" and it takes me through the login, download, and upgrade. The upgrade appears to complete.
After a reboot, starting the Edge browser, and logging back into to LastPass, the help center still indicates I am running 4.1.30
I double checked the help-about and I am indeed still running 4.1.30.

Thanks
Electroman
 
Posts: 2
Joined: Thu Mar 23, 2017 2:48 pm

Re: Update to 4.1.34 fails

Postby Electroman » Fri Mar 24, 2017 5:56 pm

Apparently this is a know issue. I logged a support ticket and received the following reply...

2017-03-24 17:28
Marcus
Hi there,

Thank you for contacting LastPass Support.

The latest version of the LastPass plugin for Edge is 4.1.30, not 4.1.34.

This is currently a known-issue which has been reported to our development team for resolution.
While I am unable to provide an estimated turn-around time, please rest assured that has been filed and will be available for our team's review. I will notify you by reopening this ticket once an update is available.

Let us know if you require further assistance. We apologize for the inconvenience caused.

Best Regards,
Marcus
Electroman
 
Posts: 2
Joined: Thu Mar 23, 2017 2:48 pm


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