Update to 4.1.34 fails

Help with the Windows installer (lastpass.exe)

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Update to 4.1.34 fails

Postby Electroman » Thu Mar 23, 2017 2:58 pm


When you enter the Help Center, I get the following message: You are running an old version of the LastPass plugin, version 4.1.30.
To upgrade to version 4.1.34, please click here.

I click on the "here" and it takes me through the login, download, and upgrade. The upgrade appears to complete.
After a reboot, starting the Edge browser, and logging back into to LastPass, the help center still indicates I am running 4.1.30
I double checked the help-about and I am indeed still running 4.1.30.

Posts: 2
Joined: Thu Mar 23, 2017 2:48 pm

Re: Update to 4.1.34 fails

Postby Electroman » Fri Mar 24, 2017 5:56 pm

Apparently this is a know issue. I logged a support ticket and received the following reply...

2017-03-24 17:28
Hi there,

Thank you for contacting LastPass Support.

The latest version of the LastPass plugin for Edge is 4.1.30, not 4.1.34.

This is currently a known-issue which has been reported to our development team for resolution.
While I am unable to provide an estimated turn-around time, please rest assured that has been filed and will be available for our team's review. I will notify you by reopening this ticket once an update is available.

Let us know if you require further assistance. We apologize for the inconvenience caused.

Best Regards,
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Joined: Thu Mar 23, 2017 2:48 pm

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