Latest update won't work on Firefox

Help with the Windows installer (lastpass.exe)

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Latest update won't work on Firefox

Postby stalky » Thu Dec 08, 2016 11:35 am

I'm a longtime paying LP user. I use EDGE and Chrome, but used to prefer FF, until lastpass tried to update a couple days ago and now won't show up.
I see the add-on is Always Allowed, but have no toolbar icon, it doesn't show up in customize, and LP isn't working on FF.

I've tried running the LP installer many times, followed the instructions, but when the installer asks to start FF, and it does, there's no Allow pop up and LP isn't there.
I've uninstalled FF and reinstalled to no avail.

Any thoughts? Thanks.
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Re: Latest update won't work on Firefox

Postby jpenny84 » Thu Dec 08, 2016 2:28 pm

Try this alternative download location.

https://www.lastpass.com/lastpassffx
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Re: Latest update won't work on Firefox

Postby stalky » Thu Dec 08, 2016 3:49 pm

thanks. that worked. not sure what's different.
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Re: Latest update won't work on Firefox

Postby west426 » Thu Dec 08, 2016 6:37 pm

Is there a timeframe for baking the functioning version into the enterprise installer? I push LastPass to my users remotely, but https://lastpass.com/enterprise_install.php only has the version I currently have. The version I have, FF does not work as specified by the OP.

Any thoughts?
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Re: Latest update won't work on Firefox

Postby west426 » Wed Dec 21, 2016 7:23 pm

stalky Wrote:I'm a longtime paying LP user. I use EDGE and Chrome, but used to prefer FF, until lastpass tried to update a couple days ago and now won't show up.
I see the add-on is Always Allowed, but have no toolbar icon, it doesn't show up in customize, and LP isn't working on FF.

I've tried running the LP installer many times, followed the instructions, but when the installer asks to start FF, and it does, there's no Allow pop up and LP isn't there.
I've uninstalled FF and reinstalled to no avail.

Any thoughts? Thanks.



I had the exact same issue. Turns out it was with x64 firefox. Using x86 and installing and it works just as expected.
west426
 
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Re: Latest update won't work on Firefox

Postby bob1985160 » Tue Jan 10, 2017 6:23 am

Uninstall and install again. If this problem remains then try x86 bit.
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Re: Latest update won't work on Firefox

Postby Roger.Benson » Tue Jan 10, 2017 11:01 am

I just had the same issue, Lastpass installs, but won't launch (the icon depresses, but nothing happens). I went directly to the FF download page and pulled down the 64 bit version and bang, it worked. Came right up.
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Re: Latest update won't work on Firefox

Postby jckinnick » Sun Jan 15, 2017 7:17 am

Last Pass has never automatically updated in Firefox, I always have to do it manually. Now with the latest update Last Pass hangs and takes for ever for the drop down log in to come up, sometimes I just end up going to the website and log in from there.
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Re: Latest update won't work on Firefox

Postby jckinnick » Thu Jan 19, 2017 10:21 pm

Once again the latest update and it no longer logs in across all browsers, it never fails.
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