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Windows 10 desktop app and Chrome app

PostPosted: Wed Jun 15, 2016 8:17 am
by murrayotl007484
Hello
I have Lastpass installed on Chrome and downloaded Windows 10 64 bit version. When using on Windows it closes Chrome app, and the opposite, if using Chrome knocks off Windows version. Is this the normal working procedure?

Thanks, John

Re: Windows 10 desktop app and Chrome app

PostPosted: Sun Jun 26, 2016 7:57 pm
by dmitrijLP
Hi there,

If you uncheck the "Share Login State Between Other Browsers" does that help resolve this behavior?

https://lastpass.com/support.php?cmd=showfaq&id=7636

Re: Windows 10 desktop app and Chrome app

PostPosted: Mon Jun 27, 2016 7:10 am
by murrayotl007484
Thank You for Response!

No dmitiiJP I get knock off Windows 10 LastPass when using it on Chrome,and when using in Windows knocks out Chrome LastPass. I unchecked your suggestion and still happening. I have to enter password every time.

Thanks, John

Re: Windows 10 desktop app and Chrome app

PostPosted: Mon Jun 27, 2016 3:55 pm
by dmitrijLP
murrayotl007484 Wrote:Thank You for Response!

No dmitiiJP I get knock off Windows 10 LastPass when using it on Chrome,and when using in Windows knocks out Chrome LastPass. I unchecked your suggestion and still happening. I have to enter password every time.

Thanks, John


Are you using your mobile device in between? Please try to click on your LastPass icon --> My LastPass Vault --> Account Settings --> Show Advanced Settings --> uncheck "Auto-Logoff Other Devices" and click on the Update button to apply the new change, then check again.

Re: Windows 10 desktop app and Chrome app

PostPosted: Tue Jun 28, 2016 11:06 am
by murrayotl007484
Ok dmitrijLP It's done seems to be working now.
Thanks for you help,
John