lite11 Wrote:Bernadette I have been LP premium user for years on FF46 and Windows 7 Pro 64 bit OS. I have tried repeatedly using the direct download link you provided in your post (actually ahd done that before finding the forum as well). After clicking Allow for the activity and it seemingly completes the about 11MB file I get the error message "The add-on could not be completed due to a connection failure" or similar wording.
Upgrading LP is often a nightmare, and our company just started using the Enterprise version which has tons of gotchas to get it to work even marginally.
Thanks for any further thoughts on upgrading the FF add-on.
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