Master Password Problem

Help with the Windows installer (lastpass.exe)

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Master Password Problem

Postby satire » Mon May 11, 2015 4:11 pm

I know I am using the correct Master Password. I had written it down in a safe place as well as encoded in the hint. Anyway Last Pass system is rejecting the password calling it invalid. I cannot use the recovery method because Safari has not stored the password.

Can you help? Why Last Pass is not accepting the correct password.
satire
 
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Joined: Mon May 11, 2015 4:02 pm

Re: Master Password Problem

Postby AyaLP » Tue May 12, 2015 9:41 am

If all the steps in the FAQ here - https://lastpass.com/support.php?cmd=showfaq&id=375 - do not assist, you will need to follow step #7 and start over again.
AyaLP
 
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