Vault not working

Help with the Windows installer (lastpass.exe)

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Vault not working

Postby canuck50 » Sat Jul 11, 2009 11:27 am

I have a friend who installed LastPass within a couple of hours that I did. My LastPass program installed perfectly. However when my friend installed his LastPass it only installed half way which is the best way to describe it. He has the icon and can sign in and use the save file and use the icon to enter saved sites with no problem. The problem is that when he does sign in the entire vault is a white screen and he is also unable to access any of the features which are along the top of the vault. He has uninstalled and then reinstalled LastPass several times in the last couple of days and the same problem occurs each time. I hope I have explained his situation clearly enough that hopefully a fellow member may be able to help us resolve this situation. He does not want to give up on LastPass as I have told him how much more is available in the vault. He is the person who informed me about LastPass so I am hoping there is someone who can help. Thank you. canuck50
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Joined: Wed Jul 08, 2009 3:05 pm
Location: Calgary, Alberta, Canada

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